Before dispatch
You may cancel an order at no charge before it is dispatched. Email care@kireicode.com or call +91 22 4000 1000 with your order number. We will confirm the cancellation.
After dispatch
Once an order has been handed to the carrier, it cannot be cancelled. You may refuse delivery or follow the Returns and Refunds Policy after it arrives, if the product is eligible.
Our cancellations
We may cancel an order if a product is out of stock, if we cannot verify the delivery details, or if the order appears fraudulent. If a payment was taken, it is refunded in full.